Privacy Policy
1. Who We Are
Assignment Pro Help (“Assignment Pro Help”, “we”, “our”, “us”) is a premium academic consulting service based in the United Kingdom. We provide model papers, strategic analysis, and tutoring support for reference purposes.
This Privacy Policy outlines how we process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
- Personal Identity: Name, University Email (optional), Phone Number/WhatsApp ID.
- Academic Data: Module Codes, Rubrics, Assignment Briefs, and Uploaded Files.
- Communication Data: Chat logs (WhatsApp/Live Chat) and Email correspondence.
- Technical Data: IP address, Browser type, and Geolocation (to ensure UK service delivery).
3. How We Use Your Information
- To provide accurate Quotes and Proposals.
- To deliver your Model Papers and Reports securely.
- To communicate order updates via WhatsApp or Email.
- To prevent fraud and plagiarism (via internal Turnitin checks).
- To improve our website through anonymized analytics.
4. Cookies & Tracking
We use essential cookies to keep you logged in and analytical cookies (Google Analytics) to understand site traffic. You can manage your cookie preferences in your browser settings. We do not use tracking pixels for third-party advertising networks.
5. Data Sharing & Disclosure
We strictly adhere to a Non-Disclosure Policy. We do not sell your data. Limited sharing occurs only with:
- Consultants: Only strictly necessary assignment details are shared with our academic experts. Your personal identity is redacted.
- Tech Providers: Trusted partners for hosting (AWS), payment processing (Stripe/PayPal), and communication (WhatsApp Business API).
- Legal Authorities: Only if compelled by a UK Court Order.
6. Data Security
We use 256-bit SSL Encryption for all data transmission. Files are stored on encrypted cloud servers. Access is restricted to authorized personnel only.
7. Your Rights (UK GDPR)
Under UK Law, you have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Update inaccurate information.
- Erasure ("Right to be Forgotten"): Request complete deletion of your account and files.
- Objection: Opt-out of any marketing communications.
To exercise these rights, email: support@assignmentprohelp.com
8. International Transfers
While we are UK-focused, our consulting team is global. Data may be processed outside the UK/EEA. We ensure these transfers comply with GDPR via Standard Contractual Clauses (SCCs).
9. Third-Party Links
Our site may contain links to university resources or tools. We are not responsible for the privacy practices of external sites.
10. Children’s Privacy
Our services are strictly for users aged 18+ (University Level). We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this policy to reflect changes in UK Law. Significant changes will be communicated via email or a prominent notice on our website homepage.
12. Contact Us
If you have any questions about this policy or your data privacy, please contact our Data Protection Officer:
- Email: support@assignmentprohelp.com
- WhatsApp: Chat with Support
- Post: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Assignment Pro Help provides consulting and model papers for research and reference use only. These materials are intended to assist students in understanding complex topics and must not be submitted as your own work to any UK Higher Education Institution.