Refund Policy

Introduction

At AssignmentProHelp.com, customer satisfaction is a priority. While we aim to deliver high-quality academic assistance, we recognise that circumstances may sometimes warrant a refund. This Refund Policy explains when refunds may be issued, timelines, and how to request one.

1. Eligibility for Refunds

Refunds may be issued only in the following situations:

• The order was not delivered within the agreed deadline, and no prior extension was approved.
• The delivered work does not match the original assignment requirements provided by the customer.
• A duplicate payment was made accidentally.
• A confirmed technical issue on our end prevented order completion.

2. Non-Refundable Situations

Refunds are not applicable in the following cases:

• The customer changes assignment requirements after placing the order.
• The delivered solution has already been downloaded, partially used, or submitted.
• Minor formatting, reference style, or structural issues that are covered under our Revision Policy.
• Delays or issues caused by the customer (e.g., late instructions, unclear details, or lack of response).
• Work graded lower than expected due to subjective academic judgment or professor-specific criteria.

3. Refund Request Timeline

• Refund requests must be submitted within 7 days of order delivery.
• Requests submitted after this period will not be considered in most cases.

4. Refund Amount & Processing

• If approved, refunds may be full or partial, depending on the issue.
• Refunds are processed within 7–10 business days through the original payment method.
• Transaction or service fees (if applicable) may be deducted from the refund amount.

5. Order Cancellation

• Customers may cancel an order before work begins for a full refund.
• If an expert has already started working, a partial refund (pro-rated for work completed) may be issued.

6. Dispute Resolution

If you are not satisfied with the outcome of a refund request, please escalate the issue by contacting our support team. We aim to resolve disputes fairly and promptly.

Disclaimer

AssignmentProHelp.com provides academic assistance and model solutions for reference and learning purposes only. Customers are strongly advised not to submit the provided work as their own. Refunds will not be granted for misuse or academic dishonesty.